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Our general terms and conditions apply to all our surf courses.

Art 1 : Services

All Biarritz Surf Training’s instructors have followed a training validated by the French State and are holders of a valid authorisation to teach surfing and its related disciplines. The services are provided individually or in groups. The good progress of the courses supposes a homogeneity of the level of the surfers. Given the impossibility for Biarritz Surf Training instructors to check the level of each student prior to registration, the latter is responsible for the choice of the technical level he/she has selected according to the grid proposed on the Biarritz Surf Training website. Biarritz Surf Training reserves the right to reincorporate a surfer whose level does not correspond to his or her declaration into a group better suited to his or her level, subject to the capacities of the other groups. Learning to surf takes place in a specific environment with a random character. The practice of surfing therefore requires the student to personally take care of his/her own safety and that of others. The instructor’s responsibility is limited to an obligation of means. It is up to the student to respect the instructor’s instructions. The student is solely responsible for his equipment. Biarritz Surf Training is not responsible for accidents caused by surfers who participate in the course.

Art 2 : Registration

Any registration in the Biarritz Surf Training structure will be done using the registration form either online on the website or in paper form at the reception. It must be duly completed by the parents or legal guardian if the child is a minor. In the case of an adult, it must be the duty of the person concerned. Enrolment in our courses and/or internships implies acceptance of these rules.

Payment and terms of payment: For online sales made via our website: You must complete the booking procedure on this website. With the online payment your reservation will be transmitted to Biarritz surf training. All registrations must be accompanied by a deposit equal to 50% of the total amount of the service to be validated. Payments can be made by credit card, bank cheque, holiday vouchers or cash. The balance must be paid at least 24 hours before the first day of the course. This payment indicates the conclusion of the contract. It is confirmed by the sending of an e-mail

For other distance selling methods: Registration is made by telephone with full payment by credit card to BST. or by post by sending a booking form accompanied by full payment by holiday vouchers, sports coupons or credit card. BST. guarantees the availability of the courses offered at the time the contract is concluded. Payment is proof of the conclusion of the contract.

Art 3: Cancellation / Interruption / Exclusion by Biarritz Surf Training

BST reserves the right to cancel or interrupt the course in the event of beach closures or if the weather conditions make it dangerous for the group to enter the course. The client will be informed by telephone as soon as possible.

Art 3.2: Refunds -. The client will receive a credit note corresponding to the amount of the reservation fee. This credit note can be used for a later booking or refunded on request.

No additional compensation will be paid.

Art 3.3: Exclusion BST reserves the right to exclude at any time a person whose behaviour is likely to disrupt the course and the safety of the teaching. In this case, the client will not be entitled to any refund.

Art 4: Cancellation or interruption by the client

Art 4.1 – The right of withdrawal within a period of 14 days provided for in Article L221-18 of the Consumer Code is not applicable to services offered for sale in application of 12° of Article L.221-28, as these are leisure activities that must be provided on a specific date.

Art 4.2, cancellation will be subject to the conditions set out below:

– any cancellation of the course occurring more than 30 days before the start date of the course will result in the return of the deposit paid;

– any cancellation occurring less than 30 days before the start of the course will result in the loss of the total amount of the deposit (50%);

– any cancellation by the trainee occurring less than 24 hours before the start date of the course will result in the payment of the full amount, except in the case of a justified medical problem, only 50% of the service will be due;

– No-shows and/or cancellations are equivalent to cancellations and will result in the full payment of the reserved service.

– Courses not carried out due to the client will not be reimbursed. A course started and interrupted due to the trainee’s fault cannot be refunded.

It is compulsory to inform us in writing of any cancellation or modification.

Art 5 : Responsibility of Biarritz Surf Training

All Biarritz Surf Training instructors have followed a training validated by the French State and are holders of a valid authorization to teach surfing and its related disciplines. They are up to date with their annual PSE 1 revision. The services are provided individually or in groups. The good progress of the courses supposes a homogeneity of the level of the surfers. Given the impossibility for the instructors to check the level of each student prior to registration, the latter is responsible for the choice of the technical level he/she has selected according to the grid proposed on the Biarritz Surf Training website. Biarritz Surf Training reserves the right to reincorporate a surfer whose level does not correspond to his or her declaration into a group better suited to his or her level, subject to the capacities of the other groups.

Learning to surf takes place in a specific environment with a random character. The practice of surfing therefore requires the student to personally take care of his/her own safety and that of others. The instructor’s responsibility is limited to an obligation of means. It is up to the student to respect the instructor’s instructions. The student is solely responsible for his equipment. Biarritz surf training is not responsible for accidents caused by the surfers who participate in the course.

The students will be under the responsibility of the professional instructors at the beginning of their surfing course in Biarritz. They will again be under the responsibility of their parents or guardians after the end of the course.

The civil responsibility of Biarritz Surf Training concerning its trainees ceases outside these hours, within the time limits described above. Before leaving their child at Biarritz Surf Training, parents must make sure that the planned service is taking place. It is strongly recommended that students do not leave valuables in the changing rooms (money, watch, telephone…). Biarritz Surf Training declines all responsibility in case of loss or theft of these objects in its premises.

Biarritz Surf Training can in no way be held responsible for any moral prejudice or accidental or voluntary damage caused to the participant by third parties during the activities. The commitment is limited to the sole services provided.

Biarritz Surf Training may exclude without compensation any participant whose behaviour is contrary to safety standards and good morals. Any act that undermines the physical or moral integrity of one or more participants and/or the supervisor, endangering the health and life of other participants, their own life and/or that of the supervisor, will be sanctioned.

Art 6 : Insurance

Biarritz Surf Training certifies that it has taken out professional insurance covering the risks linked to its activity. In the event that the trainee considers that the guarantees offered by the insurance of Biarritz Surf Training are not suitable, it is up to him/her to take out additional guarantees.

Art 7 : Commitment of Biarritz Surf Training

Within the framework of the chosen formula, Biarritz Surf Training undertakes to provide services in line with the needs of the trainees (quality of welcome, teaching, supervision and safety). In the same way, the necessary equipment (wetsuit, boards…) will be provided to the members during the surfing lessons in Biarritz. Our courses respect the quality charter of the “Association des Ecoles Françaises de Surf”.

Art 8 : Client commitment

By registering with Biarritz Surf Training, surfers of legal age as well as minors and their parents, accept the risks associated with surfing in normal conditions. The participant agrees to respect the safety instructions of Biarritz Surf Training. The participant declares that he/she has no medical or other contraindications to be able to practice the activity subscribed to. In no case Biarritz Surf Training can be held responsible for any physical or other consequences resulting from the absence of declaration of contra-indications.

Art 9 : Transport

(In case of use of a vehicle in the framework of the proposed services) The Surf School undertakes to ensure the transport of the trainees in the respect of the regulations in force: drivers holding the necessary licence, insurance cover of the vehicle, respect of the maximum number of passengers, clean vehicle and in good condition (obligatory revisions).

Art 10 : General provisions: Image rights

By registering, you authorize Biarritz Surf Training to use the photos and/or films of your image taken during your course, for the realization of all publicity documents and this, without financial counterpart.

Art 11 : Additional conditions for the Club formula

All registrations for the Club formula are open for one term and must be made using the registration form provided for this purpose.  The interested person commits to take the 10 surf lessons of the Club Formula on Wednesdays and/or weekends (depending on the opening periods of the school) during the term covering his/her registration and only during the months of April to June, and September to November. Courses cannot be carried over from one term to the next or from one year to the next.

Courses that have not been taken at the initiative of the student will not be carried over to the following year.  Nor will they be refunded to the client. A Club Formula started and interrupted due to the trainee’s fault will not be refunded.